Thank you for your patience. This is an update as we have continued to monitor the services on your server and all has remained calm and the load low.
Have you experienced any issues on your end in the past 10 hours? If so please let us know in detail what issues occurred and we can do our best to resolve them . We will await your reply.
As stated earlier, we have been monitoring the server very closely and there has not been any reported issues by any other clients and we are not seeing any issues at this time.
top – 07:44:42 up 29 days, 19:19, 2 users, load average: 3.65, 3.75, 3.49
If you notice any issues on your end, please let us know.
We have taken as much precaution as possible to minimize this downtime.
The server has remained stable. Have you noticed any issues on your end?
Please advise so that we can further trouble shoot any lasting problems. We will leave this ticket open to continue monitoring the sites.
We will continue to monitor the server for progress on this situation and if you notice any issues, please do not hesitate to let us know.
Just to update you, the server was rebooted about 10 minutes ago as there was a heavy load on there which contributed to the issues you had been facing. Currently the load is very stable and all services should resume very shortly: